Avis Europe plc

It once took us a couple of days to send paperwork between offices. With ImageNow, we share information instantly, which is particularly valuable for month-end processes.

Chris Soanes

ABC Project Coordinator/ImageNow Project Manager

Avis Europe selected ImageNow integrated document management, imaging and workflow to facilitate easy information sharing between its new Business Support Center in Budapest, Hungary, and business offices across Europe. ImageNow and WebNow allow 430 users in six departments to instantly retrieve and simultaneously view document images that are stored remotely using ImageNow Content Server at collocation facilities in London and Frankfurt.

Immediate data access enables customer service representatives to answer inquiries immediately, without putting people on hold. ImageNow Mail Agent captures incoming invoices and other e-mail attachments, and imports them into ImageNow. They are automatically routed to the appropriate workflow queue and approved using an electronic stamp. This speeds invoice processing and eliminates the time inefficiencies associated with paper workflow.

Perceptive Software's unique, customer-focused approach includes hands-on implementation and training that has empowered Avis to administer ImageNow independently and without the limitations of a long-term maintenance agreement.

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Departments
Accounts Payable & Finance, Accounts Receivable, Customer Service
Integration
Legacy Applications
Products in Use
Content Server, Mail Agent, Perceptive Capture, Perceptive Client, WebNow