Indiana Wesleyan University

ImageNow is seen as the second most important piece of software on the campus [after Datatel] because it is in so many departments. We have a waiting list of departments that would like to begin using ImageNow.

Joni Kilty

Document Imaging Analyst and ImageNow Administrator

Indiana Wesleyan University (IWU) serves more than 3,200 students in traditional programs on the university’s main campus in Marion, Ind. Another 12,000 adult learners attend classes at 16 regional campuses in Indiana, Kentucky, Ohio and online.

As IWU grew, managers recognized a need to move away from a paper filing system. Document retrieval was cumbersome and time-consuming in many departments, while information sharing across campuses was difficult and storage space was limited.

To meet these challenges, IWU selected ImageNow document management, imaging and workflow from Perceptive Software. A key reason for choosing ImageNow was because it seamlessly integrates with the university’s Datatel system. 

After a successful pilot deployment in human resources, IWU expanded ImageNow on their own to 18 departments across campus, including student services, traditional admissions, procurement services, human resources, the registrar and financial aid.

With electronic processes in place, IWU has improved customer service to staff, faculty and students, gained space by eliminating filing cabinets and document storage, and experienced an extensive cost savings on paper and printing in student services.

Download Case Study

Departments
Academic Affairs, Contracts Management, Financial Aid, Human Resources, Information Technology, Payroll, Procurement, Registrar, Student Records
Integration
Ellucian Colleague
Products in Use
CaptureNow, Direct Print Capture, Perceptive eForms, Perceptive Client, WebNow