Perceptive Software Customer UWV Netherlands Takes Top Honors at 2012 Global Awards for Excellence in Adaptive Case Management

UWV Netherlands wins Judges Choice Award, transcending all four categories to which finalists were judged.

SHAWNEE, Kan. – (6 June 2012) Perceptive Software, creator of content and process management products and solutions, announces that customer UWV Netherlands is the Judges Choice Award winner in the 2012 Global Awards for Excellence in Adaptive Case Management. The awards program is co-sponsored by The Workflow Management Coalition (WfMC) and KMWorld. UWV was chosen the overall winner among 12 finalists who were judged in four categories including: Customer Facing; Public Sector; Healthcare; and Knowledge Worker Innovation.

WfMC inaugurated the Global Awards program for Adaptive Case Management (ACM) case studies last year to recognize and focus upon ACM use cases. According to WfMC, Adaptive Case Management, also known as Dynamic or Advanced Case Management, represents a radical new approach to supporting knowledge workers in today’s leading edge organizations. ACM provides secure, social collaboration to create and adapt goal-oriented activities that enable informed decision-making using federated business data and content.

“The UWV submission was the favorite among the judges.” said Keith Swenson, WfMC Chairman and founder of the ACM Awards program. “Factors that stood out were the clear alignment with goals, focus on customer satisfaction and demonstrable business benefit to the end user. It offers a compelling example of how ACM supports a data-driven process, allowing case workers to redo finished activities and revert to a previous state, or skip an activity as long as required data isn't missing - all providing flexibility in servicing a customer.”

UWV is a national organization delivering employee benefits such as unemployment, health and disability coverage to citizens in the Netherlands. Having used a process management system since 2001, the system was 500 Unresolved compilation problems: Only a type can be imported. com.lexmark.wcm.common.eloqua.EloquaConstants resolves to a package EloquaConstants.ELOQUA_SERVLET_URL cannot be resolved to a type

Unresolved compilation problems: Only a type can be imported. com.lexmark.wcm.common.eloqua.EloquaConstants resolves to a package EloquaConstants.ELOQUA_SERVLET_URL cannot be resolved to a type

Cannot serve request to /content/psw/www-perceptivesoftware-com/en_us/company/news/news-announcements/2012/perceptive-software-customer-uwv-netherlands-takes-top-honors-at-2012-global-awards-for-excellence-in-adaptive-case-management.html on this server


ApacheSling/2.4 (jetty/9.2.9.v20150224, Java HotSpot(TM) 64-Bit Server VM 1.8.0_65, Linux 4.1.10-17.31.amzn1.x86_64 amd64)