Business Consulting Services
Standard Implementation Services
Thousands of organizations rely on the ImageNow product suite to simplify business processes. This depth of experience has perfected Perceptive Software’s proven deployment methodology that gets your solution up and running for fast ROI. Typical services include:
- Defining an implementation plan
- Technical environment review
- Designing an ImageNow solution based on our best practices to drive business value
- Implementation of ImageNow software
- Knowledge transfer to facilitate independence
- Training the trainer
Needs Assessment
Our professional services team assesses your business needs to determine the scope of an initial ImageNow deployment. We provide insight into:
- Organizational goals and success factors
- Current business and stakeholder needs
- Enterprise content management best practices
- Current workflow, document storage, process and other constraints
- Current infrastructure that pertains to ImageNow
ImageNow Solution Tune-Up
We review your current ImageNow solution and make recommendations for improvements based on industry best practices. This service is commonly employed when customers upgrade their ImageNow software to identify opportunities for greater efficiency with new product features and functionality.
Strategic Enterprise Consulting Services
We assess and prepare your organization for ImageNow expansion into other business units beyond your initial implementation. Our team provides guidance on your enterprise deployment planning process, using our implementation experience and industry best practices. This offering includes:
- Cost-benefit analysis to help guide the ImageNow deployment road map
- Enterprise roll-out planning
- Technical and functional design assistance to provide scalable solutions based on ImageNow best practices
- Departmental design and implementation services
Business Process Reengineering
Applying deep industry and business process knowledge, our team provides best practices consulting to help you reengineer business processes that can be improved with document management technology.
Custom Solution Documentation Services
We build documentation tailored to your ImageNow solution. You can use this content as a user training guide, work guide or quick reference point for anyone who uses your ImageNow solution.
Custom Solution Training Services
Our team educates individuals to be subject-matter experts on a variety of topics specific to your ImageNow solution. Perceptive Software also offers a variety of product-focused training courses and services through classroom training and eLearning modules.
For more information about these services, please visit our Training pages.
QA Review of Third-Party Design/Implementation
We review and provide feedback on the design and implementation of your ImageNow solution originating from you or a third-party partner. We also can assist with the production launch of your ImageNow solution that was designed by another party based on our best practices.
General Consulting Services
Perceptive Software consultants apply their expertise to a variety of business needs. Contact us for any service need you have, and we’ll do our best to meet your needs and exceed your expectations.
