Environment Consulting Services
ImageNow Health Check
We conduct a strategic, global audit of all ImageNow architecture and integral components. A technical architect examines and analyzes your ImageNow environment; listens to questions, concerns and expectations from your business and IT teams; and formulates a plan with you to address specific areas of focus. The technical architect delivers a detailed proposal of recommendations, best practices and resolutions based on our expertise and your specific business needs. Variations of this service include:
- Post-installation health check
- Database health check
- Security health check
- WAN verification and performance health check
- Performance and load-testing health check
Hardware Infrastructure Design
Our team examines how your ImageNow solution and architecture are currently implemented and how you plan to expand your solution over time. Our technical architects then analyze your infrastructure and make recommendations based on best practices and industry standards to ensure you can expand efficiently and cost-effectively, without adversely affecting solution usability. We provide you with a complete diagram outlining each layer of your ImageNow architecture.
High Availability and Failover Services
Our professional services team works with your IT staff to achieve high availability for your ImageNow solution. These services involve in-depth testing and analysis to ensure we are meeting your business and IT requirements. We implement ImageNow to achieve high availability with Windows Server 2003 and 2008, Linux, AIX (HACMP), network load-balanced clusters for larger WebNow deployments, as well as geoclusters.
Disaster Recovery Services
If the worst happens, we are here for you. Our consultants and technical architects have helped rebuild many customer environments, including server crashes, drive failures and corrupt databases.
Imaging System Conversion Services
We can convert your documents and metadata from another enterprise content management or imaging system to ImageNow.
