By scanning a patient's insurance card, they only have to show it once, and it’s the same with other key information. With Perceptive Software's solution for patient admissions, the entire registration experience is faster, smoother and more streamlined.

Alan Curriston
Senior Programmer Analyst
Asante Health System

Patient Admissions

Streamline Admissions Processes

Admitting patients at the front desk, emergency department and clinics can be time consuming and document intensive. Delays frustrate patients and staff. Slow admissions impede care delivery, the revenue cycle and HIM processes. Patients tire of filling out redundant paperwork during an encounter.

Using ImageNow document management, imaging, workflow and our other ECM technology, Perceptive Software developed a patient admissions solution that enables you to capture patient documents at the point of admission and tie them to HIS records. Documents are immediately available to clinical and administrative staff — within the applications they use every day. Use of advanced electronic forms and electronic signatures helps facilitate a seamless, paperless admissions process that speeds information to the appropriate people. As a result, your staff can:

  • Complete a one-time check-in that gets patients the care they need at the speed they expect
  • Eliminate the financial, environmental and productivity costs associated with managing paper forms
  • Reduce errors and increase patient safety through collection of accurate data and use of bar-coded wristbands that ensure positive identification
  • Share information quickly and securely with clinical and administrative departments
  • Review information for returning patients rather than rescanning cards and forms
  • Focus more on meeting patient needs than processing paperwork  

Perceptive Software ECM in Action

Jim arrives for inpatient surgery. The Perceptive Software solution for patient admissions provides Ann, the registration clerk, with a document checklist and guides her through the process of capturing all the necessary documents. Jim fills out the appropriate electronic forms and provides additional documents, including physician orders, insurance ID cards and clinical information related to the encounter. His documents, both electronic and paper, associate with the appropriate patient and encounter in this HIS.

Staff in HIM, patient finance and on clinical floors receive notifications of available documents and can access them immediately. When Jim returns for a follow-up visit, there is no need to rescan information already captured; admitting staff simply verifies that his insurance and personal information are unchanged.

To learn more about Perceptive Software solutions for patient admissions, please contact us via the web or call +1 800 941 7460.