One employee told me that before we implemented Perceptive Software's ECM platform, she only completed 75 percent of her tasks each day because of the time spent manually processing paperwork. With Perceptive Software's solution for patient finance, she finishes all her tasks and helps new hires with their workloads. The solution has increased productivity by 30-40 percent in our billing department.

Ron Olsen
Systems Analyst
Mercy Regional Health Center

Patient Finance

Speed the Revenue Cycle

Hospitals that manually process paper EOBs and don’t have a way to automatically parse EDI 835 streams and automatically link individual patient information to those patients’ accounts face a delayed revenue cycle, time-consuming manual tasks and data security issues.

With Perceptive Software ECM technology, including ImageNow document management, imaging and workflow, facilities can capture scanned EOBs and imported EDI streams and tie individual EOB pages to patient records in the billing system, while making it possible to view the other pages in the multi-patient document. This helps facilitate timely cash posting that isn’t possible when cash posters are sifting through stacks of paper EOBs. Users quickly route patient information needed to handle denied and accepted items, secondary billing and more, speeding the revenue cycle.

A more efficient revenue cycle from start to finish helps promote faster reimbursement with fewer denials. Powerful redaction tools enable cash posters to mask sensitive patient information electronically, eliminating the need to obscure such data manually.

Using our solutions for patient finance, your hospital can:

  • Speed the revenue cycle while minimizing denials
  • Safeguard patient privacy with redaction and other dynamic features
  • Boost cash poster productivity by enabling them to pinpoint information for any patient and eliminating the need to manually redact
  • Extend the value of EDI technologies by automatically capturing electronic streams and parsing multi-page documents
  • Improve availability of patient information to authorized clinical and administrative staff

To learn more about Perceptive Software solutions for patient finance, please contact us via the web or call +1 800 941 7460.