Student Services
Improve Student Satisfaction and Retention
Today’s students are used to getting what they want, when they want it. From mobile communications with friends to online banking to drive-thru meals -- this generation wants everything quickly. Yet when it comes to higher education, paper-based processes can slow down student service across your campus.
A school’s ability to provide timely service has become crucial in the competitive higher education marketplace and is a key to schools retaining students once they’ve enrolled.
Perceptive Software enterprise content management (ECM) technology, including ImageNow document management, document imaging and workflow, are helping colleges and universities worldwide meet students’ expectations by creating new and greater efficiencies in student services departments.
ImageNow captures student content sent via any medium and automatically ties it to the appropriate student record in your student and business systems. Authorized users in student health, residential life and other student services departments can then instantly access the information needed to meet students’ needs.
They can also use powerful document management features, capture additional information in electronic forms and share information with colleagues in real time with electronic workflow. With Perceptive Software solutions, your student services departments can:
- Increase student satisfaction by providing faster responses and more accurate information
- Eliminate long lines that put stress on students and staff at peak times
- Enhance teamwork between offices and departments by removing the limitations posed by paper
- Protect student privacy with advanced security features
- Improve information availability and visibility for authorized users