Audits can now be done from outside the office. We just give the auditors a WebNow login, making audits much more convenient for us.

Jennifer Muse
Director of Special Projects
AmFed

Customer Success in Insurance

  • AmFed
    Application: Duck Creek Technologies’ EXAMPLE Platform, Microsoft Dynamics, Pabblo, Paccasso
    Departments: Accounts Payable & Finance, Claims & Benefits Management, Underwriting, Utilization Management
  • Bankers Insurance
    Application: Custom Applications
    Departments: Admin/Special Projects, Claims & Benefits Management, Contracts Management, Policy Services, Sales & Sales Administration, Underwriting
  • Braishfield Associates
    Application: Proprietary Applications
    Departments: Accounts Payable & Finance, Billing & Collections, Claims & Benefits Management, Underwriting
  • Diamond Insurance
    Application: ClaimZone, EAS, Proprietary Applications
    Departments: Claims & Benefits Management, Underwriting
  • Frontline Homeowners Insurance
    Application: Custom Applications
    Departments: Accounts Payable & Finance, Claims & Benefits Management, Legal, Underwriting
  • Health Management Systems
    Application: Multiple homegrown applications
    Departments: Admin/Special Projects, Claims Recovery, Provider Relations
  • Illinois Mutual Life Insurance Company
    Application: Proprietary Applications
    Departments: Claims & Benefits Management, Human Resources, Policy Services, Underwriting
  • International Medical Group
    Application: Proprietary Applications
    Departments: Accounts Payable & Finance, Claims & Benefits Management, Legal, Underwriting
  • Michigan Education Special Services Association (MESSA)
    Application: PeopleSoft, RIMS
    Departments: Claims & Benefits Management, Contracts Management, Human Resources, Legal, Policy Services
  • Municipal Employees Retirement System of Michigan
    Application: PeopleSoft
    Departments: Policy Services
  • Premera Blue Cross
    Application: PeopleSoft
    Departments: Accounts Payable & Finance, Expenses
  • Safety National Casualty Corporation
    Application: Multiple homegrown applications, PeopleSoft
    Departments: Accounts Payable & Finance, Claims & Benefits Management, Human Resources, Legal, Policy Services, Underwriting