Achieve Real ROI and TCO With ImageNow Document Management, Document Imaging and Workflow

Your IT budget may have shrunk, but what hasn't is the pressure to find new ways of creating efficiencies across your business.

After deploying ImageNow from Perceptive Software, organizations are reducing overhead operating costs and significantly improving staff productivity. This powerful combination leads to quick, measurable ROI.

Customers also benefit from the low total cost of ownership (TCO) that our enterprise content management (ECM) technology makes possible. Through seamless integration, flexible configuration options and scalable architecture — organizations are empowered to grow and customize ImageNow with fewer costs and fewer headaches.

Delivering Rapid Return on Investment

ImageNow enables your staff to complete daily processes faster and more cost-effectively by capturing all of your business content, centralizing it in one place, and providing instant access to exact information directly from core applications — content in context.

Less time spent on manual tasks, more time spent doing work of value. That's what ImageNow delivers. Here are a few improvements our customers see every day:

Minimize time-consuming manual steps and potential for processing errors
Increase the amount and quality of work a single worker can perform in a day
Enable timely customer service and satisfaction
Support better workflow between all departments and areas of your business
Reduce — even outright eliminate — hard overhead costs like physical storage space, paper, toner, couriers, postage and additional staff hours

Low Total Cost of Ownership: The Real Savings

It's pretty easy to calculate the short-term savings ImageNow offers. Now imagine the long-term savings of a system that not only makes your organization more efficient from the moment of implementation, but is built to scale and adapt to your changing business needs at a fraction of the typical industry cost.

Technology experts call this "low TCO." We call it the reason more than 2,400 organizations use ImageNow right now and plan to expand the technology across more areas of business.

The following chart explains our advantage:

Chart showing total value of ImageNow document management, imaging and workflow versus rest of industry

Total Cost of Ownership of ImageNow Versus Industry Average

1. Deployment

For every dollar a company spends on typical enterprise-class software licenses, they will spend an additional $1 to $5 extra on services like planning, deployment, configuration, training and more — everything that gets you up and running.

But Perceptive Software customers enjoy a far lower services cost at the outset, spending just 50¢ to $1 for every licensing dollar spent.

We're able to keep initial services costs low for many reasons, but the crown jewel is our patented integration technology called LearnMode. Where other companies rely on cumbersome programmatic methods that can take months to mesh ECM with an ERP system like Lawson, Oracle or SAP, Perceptive Software uses LearnMode to integrate rich ECM functionality with applications in mere days. For example:

G4S implemented ImageNow with Microsoft Dynamics GP in four days.
The City of Lethbridge implemented ImageNow with PeopleSoft in only three.
Texas State Technical College saw initial integration with Datatel in minutes.

2. Expansion

In many instances, an expansion is similar to the initial deployment — a new business area is evaluating new technology that requires the same level of detail in planning and implementation.

This is where our much lower TCO really pays dividends.

Across the industry, organizations are again spending 1 to 3 times the cost of licenses in services to deploy the same ECM software into other areas of the business — often with an additional integration fee tacked on. In contrast, our customers enjoy a low rate of 25¢ to 75¢ per dollar spent on licenses for services to expand ImageNow, with no additional integration fees.

The ease and low cost of expansion is cited by our customers as one of the leading benefits of ImageNow. From Michele Wood of Martin Memorial Health Systems: "One of the best things about ImageNow is how easy it is to expand. We've been able to extend ImageNow ourselves and modify it to fit our unique processes."

3. Business System Change

Finally, and most revealing, is the cost associated with a major business system change like a significant IT upgrade or a replacement to an ERP system that's already integrated with ECM technology.

In these instances, many vendors will charge additional fees to reintegrate the new system, landing an organization right back into the additional $1 to $5 service costs (per license dollar spent) of a first deployment. But Perceptive Software's unique and patented integration technology, flexible configuration options and scalable architecture provide a way to quickly adapt the entire content repository to an entirely new business system infrastructure. This minimizes downtime and gets your staff right back into the same efficient processes.

These three phases illustrate the low total cost of ownership that ImageNow delivers — and a key piece of your long-term, quantifiable ROI. With up-front savings and lower lifetime service costs, it's no wonder our customers see impressive results.

ImageNow Customers See Impressive Results

AmFed: In the first three years, ImageNow generated $2.5 million in cost savings by facilitating the reallocation of personnel, cutting supply and storage costs and elevating productivity.
Citizens Memorial Healthcare: An independent study by Nucleus Research shows ImageNow delivers a 1321 percent return on investment for CMH.
University of Minnesota: The student finance department reallocated 22 part-time, student employees who previously filed paper for annual savings of $116,700.
Asante Health System: Hundreds of faxes are automatically captured each day and are available with a single click, saving hours of filing and retrieval time.
Illinois Mutual Life Insurance Company: Instant access to documents reduces the turnaround time for customer inquiries by 75 percent.
Piggly Wiggly Carolina Company: ImageNow saves PWCC $223,000 annually by reducing overheads and manual tasks in the accounting department alone.